IT Services

• Defining the CoE operating model (centralized, hybrid, federated)
• Governance Model Level 4 documentation (intake, assessment, feedback, communication)
• Drafting assessment templates (viability, complexity)
• Developing methodology for financial viability (ROI)
• KPI´s & Service Level Agreements

• Building level 5 documentation (SOPs)
• Creating job descriptions for CoE
• Selecting CoE candidate
• Training for CoE team members (not development)
• Developing communication plan (CoE Launch)

Solution Definition(Discovery)

• Defining the CoE operating model (centralized, hybrid, federated) Governance Model Level 4 documentation (intake, assessment, feedback, communication)
• Drafting assessment templates (viability, complexity) Developing methodology for financial viability (ROI) KPI´s & Service Level Agreements

Design and Build (Evolve)

• Create high level integration and conversation designs •Prepare features and user stories
• Develop user stories •Configure application•Confirm Test Strategy •High level Integration and Conversion Designs •Configuration Design•Build objects and unit test •Test Strategy and Test Plan documents

Integrated Test

• Execute System Integration Testing•Execute User Acceptance Testing Execute
• Performance Testing Fix defects •Confirmed and executed Test Scrips•Tested system and application•Test Closure Memo

Production, Post Production

• Train-the-Trainers •Prepare Production instance •Perform production data conversion
• Execute Deployment/Go Live activities •Post go live support •Training Materials
• Production instance ready •Converted Production data •Go Live Readiness checklists
• Warranty support

Privacy and compliance

• Limit human exposure to sensitive corporate data
• Increase security and governance tasks without adding new human labour

Quality and accuracy

• Reduce the number of quality issues associated with manual data entry.
• Reduce the need for re-work.

Process improvement and efficiency

• Leverage digitalised data to increase visibility and to continuously improve your efficiency.
• Enable yourself to focus more on higher value-adding activities, and less on routine processes

Speed

• Benefit from technology that performs tasks 365 days a year at 24/7 availability
• Rapidly scale up / scale down for changes in transaction volumes

Productivity

• Decouple the correlation between labour and revenue growth
• Reduce need for seasonal labour force (e.g. during busy seasons)

• Robots work 24/7/365 without breaks and at digital speeds.
• Robots complete a process the same way every time, eliminating human error while ensuring compliance, for improved customer satisfaction.
• RPA operations can be scaled up quickly and easily. Users can add, change or expand automationprocesses as needed without incurring any downtime.
• RPA saves costs by reducing valuable time spent by employees on mundane, repetitive tasks, and decreasing workforce and training costs
• The highest level of security through a complete separation of resources, so only authorized users can access or edit specific data.
• Track RPA processes through advanced analytics and work flow statistics

• RPA is a process, not a quick fix. When done correctly, it can drive business agility and successful workforce transformation through the creation and utilization of virtual workforces. The results of an effective RPA process can produce substantial cost savings, increased productivity, and strategic benefits which enable competitive advantages.
• Process transparency is the key to a successful RPA implementation.
• Let’s talk about how our RPA solution will save time and money while allowing your company to concentrate on value added tasks that require intelligence and creativity.